about us

Company name: Soyuz Telecom

The name of the company was not chosen by chance. It reflects the deep meaning into which the founders invest special energy and philosophy. The source of inspiration was the concept of Sahaja Yoga, which in Sanskrit means “spontaneous union” — a harmonious union of the individual and the universal.

In the field of telecommunications, we realize this idea by creating a reliable connection that unites people, cities and countries. The principle of unity, mutual understanding and harmony has become the foundation of Soyuz Telecom’s corporate culture.

History of the company

Soyuz Telecom was founded by professionals with extensive experience in the telecommunications sector. Many years of work in large companies have provided a deep understanding not only of the market, but also of the most important customer requests.

This experience became the foundation for the start-up. The main goal was to develop business processes based not only on quality service but also on trust. This has become a key advantage in the highly competitive telecommunications market.

The company’s dynamic development confirmed the correctness of its chosen philosophy: high technology must be based on high human values.

 

About Us

5 reasons to choose Soyuz Telecom

Reliable internet in all conditions
Reliable internet in all conditions
Always stable speed
Always stable speed
Security of your data
Security of your data
Energy independence and innovation
Energy independence and innovation
Service that cares about you
Service that cares about you
2011
2013
2016
2021
2023
2024

The beginning of our story

This year, Soyuz Telecom opened its ports to its first subscribers in the very center of the city. The company began its journey with an ambitious goal — to bring fast and stable internet to every corner of the city.

Our first customers entrusted us with their connections, and in return we sought to make the service as fast, reliable, and convenient as possible. This year marked the beginning of a great journey in the world of telecommunications.

2011
|The beginning | of our story<br>

Expansion into the private sector

In 2013, Soyuz Telecom began working in the private sector, connecting homes where high-quality internet was not yet available. We were creating a new network so that every family could enjoy a fast and stable connection.

This step was an important milestone in expanding our coverage and strengthening trust among city residents.

2013
|Expansion| into the private sector

Стратегічні decision

In 2016, Soyuz Telecom made one of the most important decisions in its history—to switch to modern XPON technology in both the private sector and multi-story buildings. This decision ensured higher speed, stability, and reliability of the network.

Subsequently, during the most difficult times, during the war and mass power outages, it was this technology that proved its effectiveness: the internet continued to work where other solutions failed. The transition to XPON was not only a technical but also a strategically far-sighted step for the company.

2016
|Стратегічні | decision

Backup power of all hub sites

In 2021, Soyuz Telecom provided all hub sites with backup power to ensure our network remains stable in any situation.

Thanks to this solution, within a year, during global power outages due to a full-scale war, our network continued to operate, allowing subscribers to stay online, stay connected, and use the Internet without interruption.

2021
|Backup power| of all hub sites

Obtaining status a critically important enterprise

In 2023, Soyuz Telecom received the status of a facility of critical importance for the country’s economy. This decision officially confirmed the importance of the company for the stable functioning of the city and the region, as well as its role in ensuring uninterrupted access to electronic communication services.

The granting of this status was part of the state strategy to protect and support operators whose work is vital to the functioning of the city during martial law. It demonstrated the company’s high level of responsibility and its readiness to work continuously even in the most difficult conditions..

2023
|Obtaining status | a critically important enterprise

Energy sustainability of Soyuz Telecom networks

In 2024, the company took an important step towards increasing its energy independence and infrastructure sustainability. Soyuz Telecom implemented a large-scale project to install solar panels, which significantly reduced dependence on centralized power supply and increased the autonomy of its facilities.
This solution became critical during a period of frequent power outages. The installation of alternative power sources ensured stable network operation and allowed communications to be maintained where other systems could not withstand the load.
The company continues to invest in the development of infrastructure that meets the highest standards of reliability, technological advancement, and sustainability.

This solution became critical during a period of frequent power outages. The installation of alternative power sources ensured stable network operation and allowed communications to be maintained where other systems could not withstand the load.

The company continues to invest in the development of infrastructure that meets the highest standards of reliability, technological advancement, and sustainability.

2024
|Energy sustainability | of Soyuz Telecom networks

Company values:

Integrity
In everything—from technical details to communication with people. We believe that there are no problems, only situations that need to be explained and resolved.
Honest partnership
If we have to part ways, we do so with respect. So that if we meet by chance, we want to shake hands.
Gratitude and openness
We thank every customer for their trust. Even if someone leaves, the door remains open.
Uncompromising quality
We are constantly improving our service. Because high-quality internet is when you don’t even remember the technical support number.
No pressure
We don’t sell anything ‘by force.’ We simply invite you to join us if you like our approach.
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Our Mission

Today, Soyuz Telecom is not only an internet provider but also a reliable partner that builds a ‘union’ with each customer, bringing people together in a shared space of communication and trust.

What makes
us leaders?

Stable internet under any conditions
Stable internet under any conditions
Our connection does not depend on weather or power outages. Thanks to non-volatile nodes, the Soyuz Telecom network operates smoothly 24/7, even when other providers are silent.
Guaranteed speed
Guaranteed speed
We don't just promise – we deliver. Every customer receives the actual speed specified in their tariff plan. No overloads, no drop in quality in the evening.
Always live technical support 24/7
Always live technical support 24/7
We don't use bots. Real specialists are always on hand to quickly help resolve any issue — quickly, humanely, and without queues.

We offer internet connection

Decision
for business

We will select the optimal solution for your office, warehouse, store, or restaurant, taking into account workload, users, and budget. Speed, stability, and 24/7 support.

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More details
Soyuz Telecom
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